Pricing & Refund Policy

At Streamernet info private limited, we believe in complete transparency regarding our services.

Pricing Policy

• The initial online diagnostic steps and DIY guides provided on our website are 100% Free.
• If you are unable to resolve the issue yourself and choose to call our toll-free number for live, guided technical support, it is a Premium Paid Service.
• Our technicians will clearly quote the exact one-time fix fee over the phone before any troubleshooting begins. You are under no obligation to proceed if you do not agree to the quoted price.

Cancellation & Refund Policy

• 100% Money-Back Guarantee: If our technicians are unable to resolve the primary technical issue you called about, you will not be charged, or you will receive a full refund.
• Refund Window: Customers can request a refund within 7 days of the original transaction if the same issue reoccurs.
• How to Request a Refund: To initiate a refund, please contact us at +1-844-427-8585 or email support@smartcamcare.live. Refunds are processed back to the original method of payment within 5-7 business days.